Users can choose between the two based on their specific requirements. Webcams can be used by applications running within the Citrix Virtual Apps and Desktops session either by HDX RealTime Webcam Video Compression or by using HDX Generic USB Redirection technology.
See CTX133024 for more details on these plug-ins. Optimized solutions exist for Microsoft Skype for Business, Microsoft Teams, Cisco Jabber for VDI and Cisco Webex Meetings, Avaya one-X Communicator, Zoom and Genesys. These optimized solutions shift the media processing workload to the user device, thereby maximizing server scalability.
In addition to the two approaches discussed in this article, it should be noted that 'optimized' solutions are available for certain leading Unified Communications applications. This article contains information about using webcams with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) and explains the HDX RealTime Webcam Video Compression and HDX Generic USB Redirection features.
